Privacy Policy

1. Who We Are

ASRU Inc. is a Canadian IT services company providing managed IT, cloud services, cybersecurity, web hosting, web design, and software development services to businesses. Our registered business operates in Ontario, Canada.

Contact: info@asru.ca

2. Information We Collect

We collect only the information necessary to provide our services and respond to your inquiries. This may include:

• Contact information — your name, email address, phone number, and company name when you submit a contact form or request a quote.
• Message content — the details you provide when contacting us through the website.
• Technical data — IP address, browser type, pages visited, and time spent on site, collected automatically through server logs and analytics tools.
• reCAPTCHA data — this site uses Google reCAPTCHA v3 to protect our forms from spam. Google may collect hardware and software information, behavioral data, and other signals. This is governed by Google's Privacy Policy.

We do not collect payment card information through this website. Any billing is handled through separate, secure channels.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and provide requested services
• To send you quotes, proposals, or project updates
• To improve our website and services based on usage patterns
• To protect against spam, fraud, and unauthorized access
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers — trusted third-party tools we use to operate our website and business (e.g., email delivery, web hosting, analytics). These parties are contractually required to keep your information confidential.
• Legal requirements — if required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies — required for the website to function properly (e.g., WordPress session cookies).
• Analytics cookies — used to understand how visitors interact with our site. We may use tools such as Google Analytics.
• Security cookies — set by reCAPTCHA to distinguish humans from bots.

You can disable cookies in your browser settings, though some functionality may be affected.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to 2 years for business correspondence purposes.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the use of your information (where applicable)
• Request deletion of your personal information, subject to legal retention obligations
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at info@asru.ca.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: